Customer Support Executive

Dokkhin Pay Ltd is looking for a Customer Support Executive to join our Customer Experience team at Sylhet Office, Sylhet. Dokkhin Pay is a payment service provider that helps small merchants, agents and families send and receive money safely, with offices in Motijheel and Sylhet. In this role you will work with a friendly team, take ownership of your work and grow your career with us.

- Deliver day-to-day customer experience work to a high standard - Use Customer Service and Bangla Communication in daily work - Prepare clear reports for your line manager - Follow company policies and the Bangladesh Labour Act - Support colleagues across 3 locations when needed

- Fresh graduates are welcome - Good knowledge of Customer Service, Bangla Communication, Complaint Handling - Good communication in Bangla and English - Willing to work from Sylhet

- Two festival bonuses (Eid-ul-Fitr and Eid-ul-Adha) - Provident fund and gratuity - Group life and health insurance for you and your family - Yearly salary review - Lunch subsidy and transport support

Dokkhin Pay is a payment service provider that helps small merchants, agents and families send and receive money safely, with offices in Motijheel and Sylhet.